Shipping Information & Costs

We are committed to giving our customers the best shopping experience. Please find our delivery terms and options as follows : 

  1. Flourish currently only delivers to addresses located in Selangor & Wilayah Persekutuan. We do not ship to any International address.
  2. Self Pickup option is available only at Paradigm Mall, Kelana Jaya, upon request.
  3. All orders shall be processed within 1-2 working days (subject to availability).
  4. All orders are in process as soon as the transaction is confirmed. Once processed, Same day delivery will be arranged via 3rd Party Courier Service.
  5. Delivery cost will be paid by the customer from our location, Paradigm Mall, Kelana Jaya
  6. Arrangement for delivery will be done by us and we will quote the delivery fee with no mark up.
  7. All orders are dispatched and delivered between, Monday – Saturday (Half Day), excluding weekends and public holidays. Please note that there might be delays during holidays or promotions.
  8. For urgent deliveries and need kindly contact us via +60176170042, we do advice our customers to plan their shopping list and orders ahead of time to avoid unforeseen circumstances eg : stock or courier unavailability. 
  9. We will not be responsible upon no-show at address or wrong address provided by the customer.

 

Please allow a few hours after you receive the delivery confirmation email for the system to reflect the status of your order delivery.

 

If there is a delay or Feedback, kindly contact our customer service:

Email: enquiry.flourish@gmail.com

Contact: +6017-6170042

Monday to Friday (excluding Public Holiday) from 10am to 5pm for assistance.

Thank you for your patience.

* subject to change by the management.