Shipping Information & Costs
We are committed to giving our customers the best shopping experience. Please find our delivery terms and options as follows :
- Flourish currently only delivers to addresses located in Selangor & Wilayah Persekutuan. We do not ship to any International address.
- Self Pickup option is available only at Paradigm Mall, Kelana Jaya, upon request.
- All orders shall be processed within 1-2 working days (subject to availability).
- All orders are in process as soon as the transaction is confirmed. Once processed, Same day delivery will be arranged via 3rd Party Courier Service.
- Delivery cost will be paid by the customer from our location, Paradigm Mall, Kelana Jaya
- Arrangement for delivery will be done by us and we will quote the delivery fee with no mark up.
- All orders are dispatched and delivered between, Monday – Saturday (Half Day), excluding weekends and public holidays. Please note that there might be delays during holidays or promotions.
- For urgent deliveries and need kindly contact us via +60176170042, we do advice our customers to plan their shopping list and orders ahead of time to avoid unforeseen circumstances eg : stock or courier unavailability.
- We will not be responsible upon no-show at address or wrong address provided by the customer.
Please allow a few hours after you receive the delivery confirmation email for the system to reflect the status of your order delivery.
If there is a delay or Feedback, kindly contact our customer service:
Monday to Friday (excluding Public Holiday) from 10am to 5pm for assistance.
Thank you for your patience.
* subject to change by the management.